We stayed here for a week in January having stayed previously a few years ago. But then when my food arrived 1 hour after sitting. I asked for an alternative pasta with my chosen dish, only to be told that the meals are “pre nixed”. The Italian restaurant was the worst, in the sense that the service was shocking, we waited 35 minutes to get a bottle of warm Rose wine that we paid extra for and it only came after numerous polite requests. The food was very average, in fact saying it was average is being kind. We spoke to other couples who said they had also experienced the same. Many of the staff are very abrasive and without wanting to sound sexist the female staff seem much more unfriendly than male staff. I have prominent tattoos on my neck, therefore I am acutely aware that people remember me and I don’t want to be remembered for the wrong reasons. We would be mortified if any one who worked there said that we were anything less that polite and friendly at all times. My wife and I hate any sort of confrontation and we believe that you should treat people as you want to be treated, therefore always be extra polite and super friendly. One of the reasons why we went back was that the staff were so friendly on our first visit but this time was completely different.
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